Visit www.gregory-knopp.co.uk for (probably) the widest range of craft buttons in the UK.
| About UsGregory Knopp is a small organisation and we are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at "comments@gregory-knopp.co.uk" or call us on 01634 375706. Thank you. |
| Making A PurchaseMaking a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.We accept credit card payment, but prices only include shipment to addresses within the UK.We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet using our automatic encryption system that ensures that your data is not decrypted until it reaches our offices.Regrettably due to the high admin costs we must make a charge of £1 for any orders under £60 requiring the "Invoice and pay before delivery" option |
Shipping And Handling Free delivery to UK addresses| Postage Rates to Other Countries | | Order Value | Europe | Rest of the World |
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| Up to £20 | £3.00 | £3.50 | | £20.01 - £40 | £3.50 | £4.75 | £40.01 - £60 | £4.95 | £7.75 | | Over £60 | £6.50 | £10.50 |
| Delivery Schedule We aim to despatch your order right away. We will normally dispatch your order to you in 2-3 business days but please allow 28 days for delivery. (For delays in the post service.) It sometimes takes a little longer during the holiday season.For orders for delivery outside the UK, delivery time will be dependent on the postal service .We ship by Air Mail and goods have got to New Zealand in just 3 days!!! |
| Back Orders If your item is not in stock, we will back order for you when we expect replacement stocks soon. Otherwise we will advise you on your invoice.We cancel back-orders for less than £6 or for delivery outside the UK |
| Tax Charges Our prices are VAT inclusive |
| Credit Card Security Ours is a secure site as you will see from the golden padlock when you checkout. We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.If its not what you want, just return it with your payment details and we will refund you in full.Your statutory rights are not affected. |
| Reaching Us If you need to reach us, please email us on customerservice@gregory-knopp.co.uk, alternatively, you can call on 01634 375 706 (International +44 1634 375 706) or fax us on 01634 263 155 or write to us at 14 The Rise, Gillingham,Kent ME7 3SF. |
| Privacy Policy Gregory Knopp do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Issue a unique identifier (e.g. customer login) d. Monitor customer account status beyond that required for individual purchases e. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy Our guarantee is simple" If its not what you want, simply return it within 30 days, together with your payment details and we will refund you on receipt of the goods."Our returns policy is in line with The Consumer Protection (Distance Selling) Regulations 2000.If you decide to cancel the order you must return the goods at your expenseIf you are dissatisfied for any reason, please contact us by email at customerservice@gregory-knopp.co.uk, by phone on 01634 375706, by fax on 01634 263155 or by mail to 14 The Rise, Gillingham, Kent ME7 3SF, UK |
| Remittance Terms Thank you for your order.We greatly appreciate it.If you like us and our service please tell all your friends.If you have had a problem, please tell us first and give us a chance to put it right. We don't claim to be perfect!Lots and lots of new buttons just arrived at www.gregory-knopp.co.uk/new.htmlThought for the day "Do to others only the things you want them to do to you". |
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