We guarantee your satisfaction.

All of our products come with a 30 day no quibble guarantee.You statutory rights are not affected.

Our returns policy is in line with The Consumer Protection (Distance Selling) Regulations 2000.

If you decide to cancel the order you must return the goods at your expense

If you are dissatisfied for any reason, please contact us by email at customerservice@gregory-knopp.co.uk,
by phone on 01634 375706, by fax on 01634 263155 or
by mail to  PO Box 158, Gillingham, Kent ME7 3HF, UK

Gregory Knopp do not disclose buyers information to third parties.  Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes

Ours is a secure site as you will see from the golden padlock when you checkout.
We know of no documented cases of credit card fraud using our shopping system over the Internet.  All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption.  They are only decrypted after they reach our computer.  They are not held in clear text on any web site.